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healthya Vaccination Booking System

ADDVantage Technologies

Solution ID: 10033-002

Solution information last updated: 13 July 2021
Framework(s): Coronavirus Vaccinations

Description

Summary

healthya Vaccination Booking System is a secure, online, appointment management solution that will help manage the roll-out of the COVID-19 vaccination. Users have a choice of whether they want to use their phone or desktop to access the system.

Full description

healthya Vaccination Booking System is an online appointment management solution which enables healthcare professionals to manage appointments, as well as invite patients for appointments using SMS/email messages. Healthcare professionals have the ability to view which patients have had a vaccination invite sent to them or not. healthya Vaccination Booking System empowers patients by allowing them to manage their own appointments, to reschedule/cancel on their own, therefore reducing the pressure on staff to make these changes and avoiding any “DNAs” (non-attendees) from patients.

Features

This Catalogue Solution has the following features that can help meet needs in primary care:
  • Define and update appointment availability for COVID-19 vaccination sites.
  • Book COVID-19 vaccination appointments for eligible registered patients across GP practices.
  • Record that a COVID-19 vaccination appointment for a patient has been completed.
  • Extract COVID-19 vaccination appointments data for NHS Digital.
  • Import COVID-19 vaccination patient cohorts' data via .CSV file.
  • Bulk send SMS/email messages for COVID-19 vaccination invite communications.
  • Automatically record which patients have had COVID-19 vaccination invites created.
  • View whether patients have been sent COVID-19 vaccination invites or not.
  • Patients can book/reschedule/cancel their own COVID-19 vaccination appointments.

Capabilities met - NHS assured

This Catalogue Solution has demonstrated that it can help meet the following needs in primary care:

Appointments Management – COVID-19 Vaccinations, 1.0.0

The Appointments Management – COVID-19 Vaccinations Capability enables the administration and scheduling of COVID-19 vaccination appointments for Patients.
How this capability was met
Capabilities are a set of requirements that are defined using short descriptions called epics. Capabilities are achieved when a Catalogue Solution meets the required epics.
There are two types of epic: must and may. Some capabilities require the Catalogue Solution to meet all of the must epics, some require only one must epic to be met. May epics are optional.
This Catalogue Solution has achieved the following:
Must epics

Must epics that have been met

  • Define appointment availability for COVID-19 vaccination site (C46E1)
  • Book COVID-19 vaccination appointments for eligible Patients registered across different GP Practices (C46E2)
  • Record that a COVID-19 vaccination appointment for a Patient has been completed (C46E3)
  • Extract COVID-19 vaccination appointments data for NHS Digital (C46E4)
May epics

May epics that have been met

  • Automatically record which Patients have had COVID-19 vaccination invites created (C46E10)
  • View whether Patients have had a COVID-19 vaccination invite communication created (C46E11)
  • Automatically bulk send booking reminders to Patients via SMS messages for COVID-19 vaccination invites (C46E12)
  • Automatically bulk send booking reminders to Patients via email for COVID-19 vaccination invites (C46E14)
  • Patients can book their own COVID-19 vaccination appointments (C46E16)
  • Patients can re-schedule their own future COVID-19 vaccination appointment (C46E17)
  • Patients can cancel their own future COVID-19 vaccination appointment (C46E18)
  • Automatically send booking notifications to Patients via SMS messages for COVID-19 vaccination appointments (C46E19)
  • Automatically send booking notifications to Patients via email for COVID-19 vaccination appointments (C46E21)
  • Create ad-hoc booking notifications to Patients for COVID-19 vaccination appointments (C46E22)
  • Automatically bulk send appointment reminders to Patients via SMS messages for COVID-19 vaccination appointments (C46E23)
  • Automatically bulk send appointment reminders to Patients via email for COVID-19 vaccination appointments (C46E25)
  • Send ad-hoc appointment reminders to Patients for COVID-19 vaccination appointments (C46E26)
  • View all booked COVID-19 vaccination appointments for a specified time period (C46E27)
  • Export all booked COVID-19 vaccination appointments for a specified time period (C46E28)
  • Cancel booked COVID-19 vaccination appointments for Patients (C46E29)
  • Re-schedule booked COVID-19 vaccination appointments for Patients (C46E30)
  • Automatically send appointment cancellation notifications to Patients via SMS messages for COVID-19 appointments (C46E31)
  • Automatically send appointment cancellation notifications to Patients via email for COVID-19 appointments (C46E33)
  • Import COVID-19 vaccination Patient cohorts data via .CSV file (C46E5)
  • Bulk send SMS messages for COVID-19 vaccination invite communications (C46E7)
  • Bulk send email for COVID-19 vaccination invite communications (C46E9)

Implementation timescales

These are the typical processes and timescales to implement this Catalogue Solution:
We can deploy our solutions as follows: • 1 CCG area in week 1 • 3 CCG areas in week 2 • 5 CCG areas in week 3 Each practice will be provided with all the training, necessary to help deliver the service. Support will be available to all practices between the core working hours of 9:00am – 5.00pm, recognising the pressing and urgent needs currently presented by COVID-19. We will provide off-site remote training for practices, coupled with online training videos to access any time. We will provide 1st line tech support and 2nd line patient support. All staff at ADDVantage Technologies have the ability to answer any questions that the practices may have. We will provide training to help all staff make use of the solution as easily as possible.

Client application type

This Catalogue Solution is supported by the following client application types:
Browser-based application
Supported browser types
  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Safari
  • Internet Explorer 11
  • Internet Explorer 10
Mobile responsive
Yes
Mobile first approach
No
Plug-ins or extensions required
No
Minimum connection speed
5Mbps
Screen resolution and aspect ratio
16:9 - 1280 x 720

About supplier

ADDVantage Technologies creates digital solutions for all healthcare technology leads. Our brand healthya is our offering specific to the NHS to ensure our solutions are targeted specifically to NHS needs. With several years of experience in the NHS space, we are able to offer an insight which ensures tailor made digital solutions specific to the NHS market.

Learn more

Learn more about this Catalogue Solution, for example its price, the standards it has met and any additional or associated services available.

Contact details

Sales
0208 0166 020
sales@healthya.co.uk
Customer Services
0208 0166 020
cs@healthya.co.uk