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Coronavirus (COVID-19)

View Catalogue Solutions that can help prevent the spread of coronavirus.

AlldayDr

AllDayDr Group Ltd

Solution ID: 10033-001

Solution information last updated: 1 April 2020

Description

Summary

AlldayDr allows patients to consult with a GP by a secure video consultation. Connection can be either via a web browser and mobile app. Outcome of the consultation is fed back. The app also has the ability for the patient to enter a query or other information and can be securely transmitted.

Full description

AlldayDr was founded by Dr Suhel I Ahmed (MBChB, MRCGP). He is a UK qualified doctor, qualified in 2002 from the University of Liverpool with the highest possible accolade of Distinction. During his working career he has worked extensively in acute medicine and within unscheduled care departments as a GP. Our founder and clinical lead has a deep understanding and know-how in skills of effective distant telecommunication based history taking and subsequent management of medical conditions; both acute and chronic disease management. Dr Ahmed and clinicians working via alldayDr deliver Primary Care Services within the NHS and Private Sector. Since the introduction of the Online Consultation service, our doctors have held roles within services and are very familiar with remote and online consultations. Our clinicians are given detailed inductions on online consultations, including the safety mechanisms and safeguarding measures that are implemented on the platform.

Features

This Catalogue Solution has the following features that can help meet needs in primary care:
  • Hard to reach groups - patients who are on holiday, out of the country most of the year
  • Medication Usage Review - reduce wastage, unnecessary prescribing
  • Minimising Travel - adults struggling to attend the practice
  • GP Practices - to help reduce DNA rates, spread of infections
  • Online Video Consultations - patients no longer needing to look at commitments. work pressures
  • Repeat Medication Management the ability to use free alert & reminders for medication needs

Capabilities met - NHS assured

This Catalogue Solution has demonstrated that it can help meet the following needs in primary care:

e-Consultations (Patient/Service User to Professional), 1.0.1

Enables Patients/Service Users to access support from Health and Care Professionals, across a range of settings, without the need for a face to face encounter.
How this capability was met
Capabilities are a set of requirements that are defined using short descriptions called epics. Capabilities are achieved when a Catalogue Solution meets the required epics.
There are two types of epic: must and may. Some capabilities require the Catalogue Solution to meet all of the must epics, some require only one must epic to be met. May epics are optional.
This Catalogue Solution has achieved the following:
Must epics

Must epics that have been met

  • Patient/Service User requests support (C28E1)
  • Respond to request for support from Patient/Service User (C28E2)
May epics

May epics that have been met

  • Live Consultation: Patient/Service User and Health and Care Professionals (C28E6)

May epics that have not been met

  • Patient/Service User makes administrative request (C28E3)
  • Link requests and responses to Patient/Service User Record (C28E4)
  • Self-help and signposting (C28E5)
  • Group e-Consultations (C28E7)
  • Reports (C28E8)

Implementation timescales

These are the typical processes and timescales to implement this Catalogue Solution:
We can deploy our Solutions to CCGs in the following timescales: • 1 CCG area in week 1 • 3 CCG areas in week 2 • 5 CCG areas in week 3 Each practice will be provided with all the training, necessary to help deliver the service. Support will be available to all practices between the core working hours of 8am-6.30pm, recognising the pressing & urgent needs presented by Covid-19. We’ll provide off-site remote training for practices, coupled with online training videos to access any time. We’ll provide 1st Line tech support and 2nd Line patient support. Staff at alldayDr have the ability to answer any questions practices have. We’ll also try to provide the training to help all staff make use of the solution as easily as possible. The technology also has an inbuilt chat system and in-app messaging function. We have already deployed remote working across our on-shore and off-shore teams to ensure services will be maintained and patient access will remain disruption free.

Client application type

This Catalogue Solution is supported by the following client application types:
Browser-based application

Supported browser types

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Safari
  • Chromium

Mobile responsive

Yes

Mobile first approach

Yes

Plug-ins or extensions required

No

Minimum connection speed

Higher than 30Mbps

Screen resolution and aspect ratio

16:9 - 1280 x 720

Additional information

Browsers supported • Google Chrome (up to Version 80.0.3987.149) • Microsoft Edge (up to Version 80.0.361.62) • Mozilla Firefox (up to Version 74.0) • Safari (up to Version 13.0.5) • Chromium (up to Version 83.0.4095.0) • Avast (up to Version 80.0.3569.123)
Native mobile or tablet application

Supported operating systems

  • Apple IOS
  • Android

Description of supported operating systems

Requires IOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch. Requires Android 5.0 or later.

Mobile first approach

Yes

Minimum connection speed

Higher than 30Mbps

Connection types supported

  • GPRS
  • 3G
  • LTE
  • 4G
  • 5G
  • Wifi

Memory size

256MB

Storage space

No additional storage is required.

Hosting type

These are the ways this Catalogue Solution can be hosted:
Private cloud

Summary

Amazon Virtual Private Cloud (Amazon VPC) lets you provision a logically isolated section of the AWS Cloud where you can launch AWS resources in a virtual network that you define. You have complete control over your virtual networking environment, including selection of your own IP address range, creation of sub-nets, and configuration of route tables and network gateways. You can use both IPv4 and IPv6 in your VPC for secure and easy access to resources and applications.

Data center hosting model

AWS pioneered cloud computing in 2006, creating cloud infrastructure that allows you to securely build and innovate faster. They’re continuously innovating the design and systems of their data centres to protect them from man-made and natural risks. They then implement controls, build automated systems, and undergo third-party audits to confirm security and compliance. As a result, the most highly-regulated organisations in the world trust AWS every day. Take a virtual tour of one of our data centres to learn about our security approach to protect the data of millions of active monthly customers.

Roadmap

These are the supplier’s development plans for this Catalogue Solution:
At alldayDr, we’re looking into integrating with IM1, GP Connect and NHS login. This is to help all GP’s using the Solution provide better and accurate care to the patients. We’ll be looking at trying to integrate the above within the next few months.

Learn more

Learn more about this Catalogue Solution, for example its price, the standards it has met and any additional or associated services available.

Contact details

Rasmita Lakhman
Management
0208 016 6028
Rasmita@alldaydr.com