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Coronavirus (COVID-19)

View Catalogue Solutions that can help prevent the spread of coronavirus.

Video Consult

EMIS Health

Solution ID: 10000-062

Solution information last updated: 7 April 2020

Description

Summary

Offer patients an effective appointment alternative with Video Consult. Available on multiple platforms, including desktop, and native iOS and Android apps, Video Consult can be used alongside any GP clinical system and offers additional integration with EMIS Web and Patient Access.

Full description

Whether a patient is housebound, has a long-term condition or simply can’t fit an appointment at your premises into their day, Video Consult can help. By allowing patients to get the help they need without travelling to your surgery, it improves both their experience and access to care. Our secure video consultation system has the option to integrate with Patient Access to give patients a convenient and accessible alternative to traditional appointments. Providing a convenient alternative to traditional appointments, our video consultation software for GPs allows patients to consult with their clinician over video. It means that, no matter if they’re in the office, at home or somewhere else, patients can still get the help they require – even at times that they normally wouldn’t be able to make.

Features

This Catalogue Solution has the following features that can help meet needs in primary care:
  • Gives patients an accessible way to see their doctor, via video calls, with any clinical software
  • Provide connected & comprehensive care to invite colleagues & specialists into video consultations
  • Ensure that everyone is better off by using this version across your practice, CCG or federation
  • Video Consult with EMIS Web& Patient Access can be integrated in order to make everything seamless
  • Patient information accessed easily by starting & managing consultations from within EMIS Web
  • Seamless video consultation experience through easy access to the ‘Patient Access’ system

Capabilities met - NHS assured

This Catalogue Solution has demonstrated that it can help meet the following needs in primary care:

Productivity, 1.0.1

Supports Patients/Service Users and Health and Care Professionals by delivering improved efficiency or experience related outcomes.
How this capability was met
Capabilities are a set of requirements that are defined using short descriptions called epics. Capabilities are achieved when a Catalogue Solution meets the required epics.
There are two types of epic: must and may. Some capabilities require the Catalogue Solution to meet all of the must epics, some require only one must epic to be met. May epics are optional.
This Catalogue Solution has achieved the following:

Integrations

View information about the systems this Catalogue Solution integrates with to exchange data:

NHS assured integrations

To find out more about these NHS assured integrations, follow the links below.

Implementation timescales

These are the typical processes and timescales to implement this Catalogue Solution:
EMIS’s Deployment & Implementation Team has in depth experience in supporting the delivery of our Online Consult & Video Consult solutions. We have implemented & support across 24 CCGs with Online Consult & 23 CCGs with Video Consult, in addition to numerous single practices & have developed structured, tried & tested workflows to support deployment for both solutions Our team comprises Project Managers and support staff who work in partnership with CCG & practice reps to fulfil the requirements of each contract. Our project management approach is based on Prince2 methodology, providing a robust yet flexible framework to help ensure the best possible outcomes for all stakeholders. A typical practice deployment takes up to 4 weeks, but some practices are ‘live’ much sooner, especially those who understand the benefits & are fully engaged. We can & deliver against, the need to shorten this lead-time to support practices in response to COVID-19, working as a team with them.

Client application type

This Catalogue Solution is supported by the following client application types:
Browser-based application

Supported browser types

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Safari
  • Internet Explorer 10

Mobile responsive

Yes

Mobile first approach

Yes

Plug-ins or extensions required

No

Minimum connection speed

2Mbps

Screen resolution and aspect ratio

16:9 - 1366 x 768

Hardware requirements

Camera and microphone required.

Additional information

Supported Browser versions: • Google Chrome v.48 and later • Internet Explorer 10 • Firefox v63 and later • Safari 10 and later • Edge v42 and later
Native mobile or tablet application

Supported operating systems

  • Apple IOS
  • Android
  • Other

Description of supported operating systems

• iOS v 10.3.3.3 and above • Android v 6 and above • Windows 10 (Build 14393)

Mobile first approach

Yes

Minimum connection speed

2Mbps

Connection types supported

  • GPRS
  • 3G
  • LTE
  • 4G
  • 5G
  • Wifi

Memory size

256MB

Storage space

N/A

Device capabilities

The device should have access to the relevant App Store to enable the installation of the respective application although deployment via mobile device management solutions is supported.

Hardware requirements

Integrated or standalone Webcam and microphone
Native desktop application

Supported operating systems

Microsoft Windows 7 (x86 x64) Microsoft Windows 8.1 (x86 x64) Microsoft Windows 10 (x86 x64)

Minimum connection speed

2Mbps

Memory size

4GB

Storage space

N/A

Processing power

N/A

Screen resolution and aspect ratio

16:9 - 1366 x 768

Hardware requirements

Integrated or standalone Webcam and microphone

Hosting type

These are the ways this Catalogue Solution can be hosted:
Public cloud

Summary

Patient facing Online and Video Consult
Private cloud

Summary

Private version of Video Consult

Data center hosting model

Same as EMIS Web.

Roadmap

These are the supplier’s development plans for this Catalogue Solution:
The following roadmap details all IT Futures managed capacity items. EMIS Health is committed to delivering against the effective date. The roadmap provides visibility on which items have been completed, are scheduled and are in the pipeline to be scheduled.

About supplier

We’re the UK leader in connected healthcare software & services. Through innovative IT, we help healthcare professionals access the information they need to provide better, faster and more cost effective patient care. Our clinical software is used in all major healthcare settings from GP surgeries to pharmacies, communities, hospitals, and specialist services. By providing innovative, integrated solutions, we’re working to break the boundaries of system integration & interoperability. We also specialise in supplying IT infrastructure, software and engineering services and, through our technical support teams, we have the skills and knowledge to enhance your IT systems. Patient (www.patient.info) is the UK’s leading health website. Designed to help patients play a key role in their own care, it provides access to clinically authored health information leaflets, videos, health check and assessment tools and patient forums.

Learn more

Learn more about this Catalogue Solution, for example its price, the standards it has met and any additional or associated services available.

Contact details

0845 1245 245 and select Option 1
info@egton.net