Skip to main content

Pathways - Clinical System Optimisation

Primary Care IT Limited

Solution ID: 10066-002

Solution information last updated: 8 July 2021
Framework(s): GP IT Futures



Primary Care IT optimise clinical systems in GP surgeries. We develop and supply a suite of IT products, tailored to the needs of particular regions' requirements. These products help to enhance care of patients, streamline processes and save time within primary care settings.

Full description

Our products have been created by GPs and their teams in real life clinical practice. The toolset is ever evolving to supply users with the most up-to-date IT resource to support the achievement of optimal patient care. By subscribing to our solution, practices don’t need to reinvent the wheel by creating these resources themselves. We can do this at scale more efficiently. This supports the GP forward view to release time to care in General Practice and also supports Primary Care Network additional roles implementation and development.


This Catalogue Solution has the following features that can help meet needs in primary care:
  • One Templates – highly dynamic templates for chronic disease management
  • OneResults and OneMonitoring – see what blood and physical monitoring is needed for every patient
  • Localisation – LIS information built into templates and alerts
  • OneAnalytics – Business Intelligence to prioritise care
  • Care plans – high quality disease specific or holistic care plans
  • OneRecall – complete patient recall system
  • OneContact – high quality remote reviews which show what issues exist

Capabilities met - NHS assured

This Catalogue Solution has demonstrated that it can help meet the following needs in primary care:

Productivity, 1.0.1

Supports Patients/Service Users and Health and Care Professionals by delivering improved efficiency or experience related outcomes.
How this capability was met
Capabilities are a set of requirements that are defined using short descriptions called epics. Capabilities are achieved when a Catalogue Solution meets the required epics.
There are two types of epic: must and may. Some capabilities require the Catalogue Solution to meet all of the must epics, some require only one must epic to be met. May epics are optional.
This Catalogue Solution has achieved the following:

Implementation timescales

These are the typical processes and timescales to implement this Catalogue Solution:
We can deploy initial resources within a 2-week period following contract award (subject to appropriate governance assurances and login details). We aim to have localised resources deployed within an 8-week period. OneContact is available to deploy immediately.

Client application type

This Catalogue Solution is supported by the following client application types:
Browser-based application
Supported browser types
  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Safari
  • Internet Explorer 11
Mobile responsive
Mobile first approach
Plug-ins or extensions required
Minimum connection speed
Screen resolution and aspect ratio
5:4 - 1280 x 1024


These are the supplier’s development plans for this Catalogue Solution:
Primary Care IT is looking to continually evolve its toolset to make sure that they provide anything and everything that could be needed by a GP surgery to manage its organisation efficiently.

About supplier

Formed by 2 EMIS web enthusiasts, we wanted to share many of the tools we had developed for use within our own practice. We could see that every practice was trying to reinvent the wheel, but that in the current environment most practices didn’t have the time or resources to spend optimising clinical systems to be most efficient. As we began to share our tools, we realised that to do it properly we would need to register with appropriate regulatory authorities as well as develop a team who could continue to evolve and grow the tools, embedding new guidelines and best practice. Hence Primary Care IT was born. We have worked with Dr Tom Howseman to take his Triage concept and work it up into a full solution which is scalable across GP surgeries in the UK.

Learn more

Learn more about this Catalogue Solution, for example its price, the standards it has met and any additional or associated services available.

Contact details

Nicola Vlatseas
Customer relationship manager Primary Care IT
01508 536549