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Medidata Exchange Limited

Solution ID: 10013-001

Solution information last updated: 13 January 2021
Framework(s): GP IT Futures



eMR (electronic medical reporting) is a FREE service enabling GP practices to create digital, GDPR-compliant Subject to Access Requests and third-party medical reports in minutes - even for instructions received by post.

Full description

eMR saves 82% in time when completing SAR and AMRA and is free. The service is paid for by the instructing party requesting a patient report with consent (evidenced). eMR offers automatic and manual redaction features applied to the digital medical report, before it is sent to the instructing party. SARs and insurance reports are completed in under 15 minutes and are safely delivered and invoiced on the same day, with your practice receiving its fees electronically on a monthly basis. eMR can be set up within 10 minutes and is extremely intuitive and easy to use. All electronic requests are processed in accordance with the Access to Medical Reports Act 1988, and in line with the Information Commissioners Office and BMA Guidance as set out in the ‘Principles for Obtaining Medical information electronically from general practitioners’. The release of information enables the Data Controller to provide information to a third party.


This Catalogue Solution has the following features that can help meet needs in primary care:
  • Processes digital SARs and medical reports requests – including those received by post or email
  • Secure portal access to SARs – for patients and authorised third parties
  • Patient Online – Prepare patient records for NHS summary reports via Patient Online Access portals
  • Multi-site access – shared administration and sign-off report services for practices and networks
  • Remote working – secure access for GPs to sign-off reports on the go
  • Fee payments – automatically generates GP fee notes and makes electronic payments
  • Quick set up – less than 10 minutes to set up and start using
  • At-a-glance dashboard – overview of requests and task priorities

Capabilities met - NHS assured

This Catalogue Solution has demonstrated that it can help meet the following needs in primary care:

Productivity, 1.0.1

Supports Patients/Service Users and Health and Care Professionals by delivering improved efficiency or experience related outcomes.
How this capability was met
Capabilities are a set of requirements that are defined using short descriptions called epics. Capabilities are achieved when a Catalogue Solution meets the required epics.
There are two types of epic: must and may. Some capabilities require the Catalogue Solution to meet all of the must epics, some require only one must epic to be met. May epics are optional.
This Catalogue Solution has achieved the following:

Implementation timescales

These are the typical processes and timescales to implement this Catalogue Solution:
A key person at the practice needs to set up the main surgery account and invite any additional users which takes around 10-15 minutes. Additional paper guides are available. Support staff are also available by phone, email or web chat.

Client application type

This Catalogue Solution is supported by the following client application types:
Browser-based application
Supported browser types
  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Opera
  • Safari
  • Chromium
  • Internet Explorer 11
Mobile responsive
Mobile first approach
Plug-ins or extensions required
Additional information about plug-ins or extensions
No plugins or extensions required, however it is recommended that “Display PDF in browser” is enabled.
Minimum connection speed
Screen resolution and aspect ratio
16:9 - 1366 x 768
Hardware requirements
Device needs stable internet connection as it is a web based service. We recommend desktop or laptop computers for easier use.
Additional information
● Google Chrome - 7.0 and higher (recommended) ● Microsoft Edge - 85 and higher ● Mozilla Firefox - 70 and higher ● Opera - most recent version ● Safari - most recent version ● Chromium - most recent version ● Internet Explorer 11 - most recent version

Hosting type

These are the ways this Catalogue Solution can be hosted:
Public cloud


The solution is hosted in a secure data centre in the UK.
Private cloud


The solution is hosted in a secure data centre in the UK.

Data center hosting model

The solution is hosted in a fully serviced data centre, professionally managed by the data centre provider.


These are the supplier’s development plans for this Catalogue Solution:
We develop technologies in collaboration with research, academia, our customers and supply networks. This collaboration allows us to continually develop transformational software solutions for GP practices, patients and our clients.

About supplier

Who we are We’re a team of passionate primary care specialists, medics, academics, data informatics and industry experts. What we do We build innovative, easy-to-use technologies allowing GP practices to quickly and securely share consented patient information. Why we’re different We’re trusted – GP practices in over 107 CCGs and health boards across the UK trust eMR to create digital patient records and medical reports. We care – We offer our customers free-to-use software to reduce workload and support GP practice staff to work more efficiently. We’re a safe pair of hands – Our security and confidentiality processes have achieved the highest NHS and industry accreditations. We’re collaborative – We work with GPs, practice managers and staff, as well as university research teams, to create our products.

Learn more

Learn more about this Catalogue Solution, for example its price, the standards it has met and any additional or associated services available.

Contact details

General Enquiries:
0333 3055 774
Richard Freeman
Founder and Chief Executive
+44 (0) 7770 788 110