Virtual Lucy Service Level Agreement
Information: Framework expired
This solution is currently only available from a framework which has expired. It cannot be purchased using the Buying Catalogue at this time.
- Supplier name
- Healthcare Business Solutions Limited
- Solution ID
-
10096-001
- Framework
-
DFOCVC
These are the levels of service the supplier has committed to for this Catalogue Solution:
Contact details
This is how you can contact support services for this Catalogue Solution.
Channel | Contact | Accessible hours |
---|---|---|
ChannelEmail | Contactsupport@virtuallucy.co.uk | Accessible hours08:00 - 20:00 |
ChannelPhone | Contact0115 671 3480 | Accessible hours08:00 - 20:00 |
ChannelSupport Portal | Contacthttps://hbsuk.atlassian.net/servicedesk/customer/portal/1 | Accessible hours00:00 - 23:59 |
Service availability
This is when you can contact support services for this Catalogue Solution.
Service levels
These are the levels of service provided for this Catalogue Solution.