- Supplier name
- Healthcare Business Solutions Limited
- Solution ID
-
10096-001
- Framework
-
DFOCVC
Virtual Lucy features
- Automated digital triage guides patients to the most appropriate medical expert.
- Video, audio and online consultations supported as most appropriate for the care pathway.
- Electronic booking system for administrators or for patients to manage their own appointments.
- Automated data capture for pre-assessment, satisfaction, and outcome reporting.
- Configurable content for: Emails, SMS, Letters, welcome messages, waiting room & FAQs.
- Patient portal with shared notes and appointments timeline. Reports, images, files in one place.
- Integrated PACS viewer: shared diagnostic imaging view during virtual consultation.
- Onward referrals: integrated postcode search for a diagnostics provider or face-to-face appointment.
- Integrated Power BI reports in the clinical and admin portals which can be customised.