Virtually Primary and Integrated Care Summary

Information: Framework expired

This solution is currently only available from a framework which has expired. It cannot be purchased using the Buying Catalogue at this time.

Solution ID

10074-001

Framework

DFOCVC

Overview

Web & mobile app with online & video consultation for GP, urgent care, community services & pharmacy. Other modules include: - Care homes - GP-supervised community pharmacy consultation service - HelpDesk (virtual reception) - SMS (individual & batch) via the Ask Virtually Floating Toolbar - Zero cost In App Messaging - Personal Health Organiser

Full description

The solution offers a wide range of Associated Services built around the core online and video consultation module. This enables local health systems to offer integrated care which is healthcare professional role based (not organisation based), shares clinical information across modules, supports collaborative working and delivers an integrated and cohesive patient user experience. As each clinical team has its specific case-mix and skill-mix, works in its own way, and has specific requirements, our implementation plan includes a discovery phase which enables us to extensively customise the solution and reporting for each clinical team. Implementation, service delivery and benefits realisation support are offered by our Digital Enablement Team. Associated integrated care services: 1. Conflux for PCNs. 2. Long term condition health maintenance hubs and online care planning. 3. Virtual ward. 4. Patient observatory. 5. Collaborative advice and guidance. 6. Out-patient online and video consultation.

Solution information last reviewed: 14 June 2023