OneContact Triage - Capabilities and Epics

Information: Framework expired

This solution is currently only available from a framework which has expired. It cannot be purchased using the Buying Catalogue at this time.

Solution ID




What are Capabilities?

Capabilities are how you can match a Catalogue Solution to a business need. For example, you may want to enable GP staff to make a digital record of any consultation with a patient. You can therefore identify Catalogue Solutions which offer the 'Recording Consultations' Capability.

Each Capability is a set of requirements that are defined using short descriptions called Epics. The more functionality a Catalogue Solution has, the more Epics it will be able to meet for a particular Capability.

Capabilities met

This Catalogue Solution has demonstrated that it can help meet the following business needs:

Capability CapabilityOnline Consultation
The Online Consultation Capability allows Patients/Service Users/Proxies to request and receive support relating to healthcare concerns, at a time and place convenient for them.
Details Action Check Epics
Capability CapabilityVideo Consultation
Allows Health or Care Professionals to conduct secure live remote Video Consultations with individual or groups of Patients/Service Users ensuring they can receive support relating to healthcare concerns when a Video Consultation is most appropriate.
Details Action Check Epics
Solution information last reviewed: 7 December 2021