OneContact Triage - Associated Services

Information: Framework expired

This solution is currently only available from a framework which has expired. It cannot be purchased using the Buying Catalogue at this time.

Solution ID

10066-003

Framework

DFOCVC

Associated Services help you to implement or optimise the live operation of a Catalogue Solution or Additional Service, for example, training or data migration.

These are the Associated Services offered with this Catalogue Solution:

Transformation/Change Support  
Service ID

10066-S-003

Description

OneContact can help healthcare providers to share their strategy for digital healthcare and then help them to change their processes to enable that.

Order guidance

Recommended: 2-4 days

Price type
Flat
Price (excluding VAT)
£750.0000 per day
Unit definition

10:00-16:00

Project Management  
Service ID

10066-S-004

Description

OneContact can provide additional project management support, for example, if healthcare providers need additional support with a project from their side.

Order guidance

Varies, but typically 5-10 days

Price type
Flat
Price (excluding VAT)
£500.0000 per day
Unit definition

10:00-16:00

Training  
Service ID

10066-S-005

Description

OneContact can provide additional training if needed as part of implementation, over and above what is included in the core solution, or for example, as staff move on and new staff join.

Order guidance

Typically 2-5 days per year. Training is for 1-10 participants

Price type
Flat
Price (excluding VAT)
£350.0000 per day
Unit definition

10:00-16:00

Additional Text/Minute Bundles  
Service ID

10066-S-006

Description

Ability for customers to buy additional bundles of texts and minutes over and above what is included in the core offering.

Order guidance

Typically a GP practice might need to buy one (or more) top-up bundles, once every 12 months

Price type
Flat
Price (excluding VAT)
£250.0000 per pack (10,000 mins/texts)
Solution information last reviewed: 7 December 2021