SystmOne GP Communicate With Practice - Citizen

Supports secure and trusted electronic communications between Patients and the Healthcare Organisation. Integrates with Patient Information Maintenance - GP Solution.

NHS defined Epics

View more details including acceptance criteria for Epics defined by the NHS (opens in a new tab)

• Citizen viewing Citizen Services usage information
• display a Healthcare Organisation configured Disclaimer when creating communications
• display a Healthcare Organisation configured Welcome Message in Citizen Services
• include attachments with communications
• notification of received communications
• organising communications
• Patient managing communications
• Patient request to update Demographic Information
• Patient viewing Demographic Information held by the Healthcare Organisation
• Proxy managing communications
• Proxy request to update Patient’s Demographic Information
• Proxy viewing Patient’s Demographic Information held by the Healthcare Organisation
• request to amend my Citizen Service Access
• request Verified User Account (VUA) Linkage Key reset
• submit Management Information (MI) data to the Authority
• Verified User Account (VUA) credentials reminder
• view my Citizen Services configuration
• view the Healthcare Organisation’s details