SystmOne GP Appointments Management - Citizen

Enables Citizens to manage their Appointments online. Supports the use of Appointment Slots that have been configured in Appointments Management - GP.

NHS defined Epics

View more details including acceptance criteria for Epics defined by the NHS (opens in a new tab)

• add free text when booking an Appointment
• Citizen viewing Citizen Services usage information
• display a Healthcare Organisation configured Welcome Message in Citizen Services
• Patient managing Appointments
• Patient request to update Demographic Information
• Patient viewing Demographic Information held by the Healthcare Organisation
• Patient viewing future and historical Appointments
• Proxy managing a Patient’s Appointments
• Proxy managing a Patient’s Appointments
• Proxy request to update Patient’s Demographic Information
• Proxy viewing Patient’s Demographic Information held by the Healthcare Organisation
• request to amend my Citizen Service Access
• request Verified User Account (VUA) Linkage Key reset
• submit Management Information (MI) data to the Authority
• Verified User Account (VUA) credentials reminder
• view my Citizen Services configuration
• view the Healthcare Organisation’s details