Associated Services
Information: Framework expired
This solution is currently only available from a framework which has expired. It cannot be purchased using the Buying Catalogue at this time.
- Supplier name
- TPP – The Phoenix Partnership (Leeds) Ltd
- Solution ID
-
10052-002
- Framework
-
GP IT Futures
Associated Services help you to implement or optimise the live operation of a Catalogue Solution or Additional Service, for example, training or data migration.
These are the Associated Services offered with this Catalogue Solution:
Full Training Day  
- Service ID
-
10052-S-001
- Description
-
One day of training by a TPP Product Specialist. Training can be tailored to suit a wide range of needs. For example, training could be focused on a specific area of system functionality or a particular workflow. A full day is 10am-4pm. The Product Specialist will attend on site.
- Order guidance
-
Purchase of training days is at the buyer's discretion and dependent on business need. The number of days required will vary depending on what training is needed - for example, whether this is to train new staff on the system or just to enhance users' knowledge of particular functionality. There are no minimum or maximum units of order.
- Price type
- Flat
- Price (excluding VAT)
- £639.6500 per day
- Unit definition
-
10:00-16:00
Half Training Day  
- Service ID
-
10052-S-002
- Description
-
One half-day of training by a TPP Product Specialist. Training can be tailored to suit a wide range of needs. For example, training could be focussed on a specific area of system functionality or a particular workflow. A half-day is 10am-1pm or 1pm-4pm. The Product Specialist will attend on site.
- Order guidance
-
Purchase of training days is at the buyer's discretion and dependent on business need. The number of days required will vary depending on what training is needed. For example, whether this is to train new staff on the system or just to enhance users' knowledge of functionality. There are no minimum or maximum units of order.
- Price type
- Flat
- Price (excluding VAT)
- £639.6500 per half day
Super User Course  
- Service ID
-
10052-S-003
- Description
-
Five day course delivered on site, providing in-depth training, allowing attendees to specialise in a wide range of SystmOne functionality. This service should be purchased by organisations wanting to enhance the training provided with the deployment of the solution or service. Super User Training ensures that users have the expertise to optimise the use of the solution or service across their organisation. Training can be tailored to suit a wide range of needs. Suitable for up to 8 attendees. A full day is 10am-4pm on site.
- Order guidance
-
Dependent on business need. Purchase of training course is at the organisations discretion, it is not mandatory. There is no maximum number of courses purchased. Each course can accommodate up to 8 attendees; additional courses would need to be purchased if the number of attendees exceeds this.
- Price type
- Flat
- Price (excluding VAT)
- £3,191.9100 per course
Train the Trainer Course  
- Service ID
-
10052-S-004
- Description
-
A 10-day on site course providing full, in-depth training on the SystmOne GP module, led by a TPP Product Specialist. This service may be purchased by CCGs who wish to create their own SystmOne training team to support the practices in their area. Training can also be tailored to meet specific needs. This service provides full SystmOne GP training for up to 8 attendees. Each day is typically 10am-4pm.
- Order guidance
-
Purchase of training days is at the buyer's discretion and dependent on business need. Each course can accommodate up to 8 attendees; additional courses would need to be purchased if the number of attendees exceeds this. There are no minimum or maximum units of order.
- Price type
- Flat
- Price (excluding VAT)
- £6,383.8200 per course
Training Environment  
- Service ID
-
10052-S-005
- Description
-
This Associated Service is purchased by buyers for training and testing purposes. The training environment is a near-replica of the live SystmOne environment and is updated in line with updates to the live system. It can be accessed by multiple users simultaneously. Configuration of the environment and the creation of test data to be done by the Call-off Ordering Party. Additional Services can be enabled, on request, at the Training Environment purchased for the applicable solution, with the exception of Mobile Working which requires a different (separate) training environment.
- Order guidance
-
Dependent on business need and contracting organisations' approach to training. For example, a CCG with a central training team may purchase one training unit for demonstrating functionality to different practices, or each GP practice may wish to have their own training environment.
- Price type
- Flat
- Price (excluding VAT)
- £955.8900 per training environment
SystmOne GP Deployment (Data Migration, Go-Live Support)  
- Service ID
-
10052-S-008
- Description
-
The SystmOne GP Deployment - Go-Live Support will be purchased by any practice migrating onto SystmOne where they have training support from another organisation (for example from their CCG). This includes: - Dedicated migration services to enable the secure transfer of data from a single Source Solution to SystmOne GP. - Go-Live Support: 2 Full Training Days to cover Technical and Business Go-Live. Data migration with go-live support only is appropriate where CCGs have their own SystmOne-accredited training team to provide training to end users By purchasing this service, a practice will ensure their data is migrated from the incumbent system with support from TPP during the go-live.
- Order guidance
-
Every practice migrating onto SystmOne will need to purchase either SystmOne GP Deployment - Full Training or SystmOne GP Deployment - Go-Live Support. Maximum number required regardless of practice size is one.
- Price type
- Flat
- Price (excluding VAT)
- £2,930.8600 per GP practice migration
Practice Merge  
- Service ID
-
10052-S-009
- Description
-
This service merges a single SystmOne GP unit into another. This service will be required by organisations who previously operated independently but are planning to merge their services, and so need to share a single instance of their software solution. Purchasing will allow two practices will combine the elements of both units (including patient lists, staff members, caseloads, etc.) into a single SystmOne unit.
- Order guidance
-
Dependent on business need. This Associated Service (and corresponding fee) is for two practices merging into one, regardless of practice size. If more than two practices are merging, an additional Practice Merge will need to be purchased for each additional practice.
- Price type
- Flat
- Price (excluding VAT)
- £2,095.4300 per unit merge
Practice Split  
- Service ID
-
10052-S-010
- Description
-
This service splits a single SystmOne GP unit into two units. This service will be required by organisations who previously operated as one practice and are splitting into separate organisations. A Practice Split will allow an organisation currently working as a single entity to separate business elements between two individual SystmOne units. Patient records will be split between the two units.
- Order guidance
-
Dependent on business need. This Associated Service (and corresponding fee) is for one GP practice splitting into two, regardless of practice size. If the practice is splitting into more than two new entities, an additional Practice Split will need to be purchased for each additional new practice.
- Price type
- Flat
- Price (excluding VAT)
- £2,095.4300 per unit split
Provision of Legacy Data  
- Service ID
-
10052-S-011
- Description
-
This service can be purchased where an organisation wants to transfer deducted patient data and/or audit data to a secured portable USB device at the point of a migration to SystmOne GP. This service is to ensure, where necessary, the provision of deducted patient records taken from the incoming practice's legacy system, which are not migrated onto SystmOne GP. These records are not migrated as the patients are no longer receiving care at that practice. The USB can also be requested for audit purposes. Practices will be provided with a USB holding the data.
- Order guidance
-
Dependent on business need. Maximum purchase required is typically one USB per practice. The practice size does not affect the number of USBs required.
- Price type
- Flat
- Price (excluding VAT)
- £1,419.3800 per data extraction
Data Extraction Service  
- Service ID
-
10052-S-012
- Description
-
Provision of a data extract containing patient and clinical activity data for a GP practice that is decommissioning or has decommissioned the use of SystmOne. This service enables an organisation to provide data to their new supplier which can then be migrated onto that system. This service is required when an organisation decommissions SystmOne and requires an additional data extract(s) beyond the initial data extract provided at no charge as part of the standard migration process. For example, if the go-live date to move to a new system changes after the initial extract has been produced, requiring a new extract.
- Order guidance
-
Dependent on business need - additional extracts (purchasing this Associated Service) are rarely required. Each practice leaving SystmOne will receive one data extract as part of the standard leaving process at no charge. This Associated Service (and corresponding fee) covers an additional data extraction for one GP practice, regardless of practice size.
- Price type
- Flat
- Price (excluding VAT)
- £1,985.1500 per extract
SystmOne GP Deployment (Data Migration, Full Training)  
- Service ID
-
10052-S-013
- Description
-
The SystmOne GP Deployment - Full Training needs to be purchased for any practice migrating onto SystmOne without any training support from another organisation (for example their CCG). This service includes: - Dedicated migration services to enable the secure transfer of data from a single Source Solution to SystmOne GP. - A comprehensive SystmOne GP End User Training course led by TPP Product Specialists, including pre and post go-live support. - Training schedule: 5 Full Training Days to prepare for the deployment, 2 Full Training Days for technical and business go-live and 3 Full Training Days for post go-live support. This totals 10 Full Training Days. By purchasing this service, a practice will ensure their data is successfully migrated from the incumbent system and all practice staff are fully trained on SystmOne.
- Order guidance
-
Every practice migrating onto SystmOne will need to purchase either the SystmOne GP Deployment with Full Training or the SystmOne GP Deployment with Go-Live Support. Maximum number required regardless of practice size is one.
- Price type
- Flat
- Price (excluding VAT)
- £4,831.7100 per GP practice migration
Digitisation of Lloyd George Upload Service  
- Service ID
-
10052-S-014
- Description
-
The upload of digitised Lloyd George files into SystmOne. This allows for greater visibility of a complete medical record from within the principal GP clinical system to assist in better decision making around the delivery of care.
- Order guidance
-
Dependent on the business need. Every practice will need to apply the per patient charge to their capitation.
- Price type
- Flat
- Price (excluding VAT)
- £1.2500 per patient