askmyGP - Implementation

Information: Framework expired

This solution is currently only available from a framework which has expired. It cannot be purchased using the Buying Catalogue at this time.

Supplier name
Evergreen Life
Solution ID




Implementation details

These are the typical processes and timescales to implement this Catalogue Solution:

The implementation programme is readily scalable and supports practices to quickly realise benefits. Most practices take 3-4 weeks to launch day, but they can choose to move faster. We work with all staff to deliver: • Planning: detailed plan is set out according to the needs and constraints of individual practices. • Preparation: training and patient communication commence. • Launch day: system is activated; benefits are felt first by patients and reception. • Adapt and refine: intensive work with the practice using ongoing performance information and psychology of change. • Waypoint: consolidates future direction. • Continuous improvement throughout the year, raising efficiency with multiple small changes. Our model of change operates in practice, cluster or wider groupings, evidenced by delivery to CCG-wide groups of practices across the UK and commissions by individual practices.

Solution information last reviewed: 8 December 2021