Online Consultation - askmyGP Region

The Online Consultation Capability allows patients, service users or proxies to request and receive support relating to healthcare concerns, at a time and place convenient for them.

NHS defined Epics

View more details including acceptance criteria for Epics defined by the NHS (opens in a new tab)

Supplier defined Epics

NameAutomatic follow-up reminders DescriptionAs a health or care professional I want to send a patient a reminder to arrange a follow-up So that the patient doesn't forget to arrange the follow-up.
NameCapacity & Demand Modelling DescriptionSophisticated demand modelling to ensure sufficient clinical capacity is available on the day to deal with predicted patient demand, including online consultations.
NameOut of Hours (OOH) Requests DescriptionSet ability for patients to submit requests in OOH period or not.
NamePreset Messages Description
NameSearch online consultations DescriptionSearch for online consultations in the system based on various parameters.
Solution information last reviewed: 22 April 2021