Description - askmyGP - Network

Solution name

askmyGP - Network

Supplier name

Salvie Ltd

Solution ID

10047-002

Framework

DFOCVC

Foundation Solution

No

Summary

askmyGP Networks extends the complete workflow system for practices to all providers across a network, including PCN or Secondary Care allowing patient requests to be assigned seamlessly to the most appropriate individual or service in the network while improving service efficiency and integration.

Full description

askmyGP Network extends the Practice-level system. Networked capabilities mean that patient requests can be seamlessly assigned to any provider in the locally defined network, including other practices, physios, pharmacists, social prescribers, etc. • >70% of patient requests are made online • One click triage and assignment • Integrated capacity/demand model to plan clinical resources • Median completion time for all requests: 160 minutes, 87% same day • The only OC solution proven to reduce avoidable A&E attendances (by ~20% - Health Foundation Dec 2020) • Peer-to-peer architecture allows any provider to be linked to any other to form a network • Workflow manages requests within the network by sharing or transferring patient requests: - Sharing retains control with the original provider, but could be to seek an opinion - Transfer moves responsibility for the patient request to the new provider - Referral decisions are made by clinicians • Comprehensive and interactive Network-wide reporting

More about this solution (opens in a new tab)

Solution information last reviewed: Wednesday, 08 December 2021