- Supplier name
- Engage Health Systems Limited
- Solution ID
-
10042-005
- Framework
-
DFOCVC
Overview
Engage CRS allows patients to communicate securely and safely online with their referral service about non-emergency medical conditions or admin questions. The solution offers 24/7 access to self-help information, other local NHS and self-care services.
Full description
Engage CRS is a variation of Engage Consult with the same functionality but with a commercial model that has been developed to support a single self-referral service. This service supports the needs of patients across a whole locality and is accessed via the homepage of the user’s GP practice website. Engage Consult was previously on the NHS England Dynamic Purchasing System (DPS) framework from 2017 and is live today in 100s of practices across the UK. Engage CRS’s whole-system approach provides excellent support for multi-disciplinary team working. Engage CRS comprises four components each contributing to the unique overall functionality of the system: ● Workflow and integration module: Encompass LT ● A purpose-built specialised browser allowing extra integration functionality with GP clinical systems, the Engage Client (formerly “Vixie”) ● The “MyEHS” control module, allowing unrivalled local configuration and access to usage statistics and reporting ● Patient portal: Engage CRS