Engage Consult Summary

Information: Framework expired

This solution is currently only available from frameworks which have expired. It cannot be purchased using the Buying Catalogue at this time.

Solution ID

10042-001

Frameworks

DFOCVC
GP IT Futures

Overview

Engage Consult allows patients to communicate securely and safely online with their practice about non-emergency medical conditions or admin questions. The solution offers 24/7 access to self-help information, other local NHS and self-care services.

Full description

Engage Consult was previously available via the NHS England Dynamic Purchasing System (DPS) framework from 2017. The DPS allowed CCGs/STPs to award contracts to suppliers with Approved Supplier status, safe in the knowledge that those suppliers had gone through detailed scrutiny and achieved all the necessary requirements to comply with the online consultations technical standards. Engage Consult is live today in hundreds of practices across the UK. Engage Consult’s whole-system approach provides excellent support for multi-disciplinary team working. Engage Consult comprises four components each contributing to the unique overall functionality of the system. ● Workflow and integration module: Encompass LT ● A purpose-built specialised browser allowing extra integration functionality with GP clinical systems, Engage Client (formerly “Vixie”) ● The “MyEHS” control module, allowing unrivalled local configuration and access to statistics and reporting ● Patient Portal: Engage Consult

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Solution information last reviewed: 13 December 2021