Description - AccuRx

Solution name


Supplier name

AccuRx Limited

Solution ID



GP IT Futures

Foundation Solution



accuRx makes communication for healthcare professionals and patients easier. It offers patient messaging (including batch, reminders, questionnaires, documents and photos), video, online consultations and vaccine appointment management.

Full description

accuRx is a communications platform for patients and practice staff with: ● One-click save to record for all interactions with and about patients ● Integrated inbox and task management ● Analytics dashboard for CCGs to track practice level usage ● 95% average live chat support satisfaction ● +85 user Net Promoter Score ● Live support chat with <5 min response and 95% satisfaction ● Help Centre of hundreds of user support articles online ● Download, install and start using within 5 minutes ● No training required ● Integration with IM1 (EMIS/SystmOne), PDS, NHSmail, Single Sign On, NHS Login ● Designed for the 100% with no patient account set-up required and accessibility on old browsers, for example IE10 accuRx is used by 98% of practices where it has improved both staff and patient experience. According to a recent user survey, it saves staff on average 2.5 hours a week, frees up on average 15 appointments per practice per week and achieves cost savings of 33% on postage, stationery and printing budgets.

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Solution information last reviewed: Thursday, 09 June 2022