- Supplier name
- eConsult Health
- Solution ID
-
10026-001
- Framework
-
DFOCVC
Overview
eConsult is the UK’s leading online consultation provider, working with 3,300 practices across the UK. eConsult was developed to improve demand management and enable clinicians to determine which patients require face-to-face appointments by providing asynchronous triage ahead of any patient contact.
Full description
eConsult is designed to ensure patients complete a full, structured history upfront: our questionnaires include a mix of binary questions, confidence scoring, integrated questionnaires, photo uploads, free-text boxes and red flags. This ensures clinicians have all the information they need to safely manage patients remotely, in the absence of a secondary contact where possible. Practice data demonstrates 85% of eConsults can be managed remotely. eConsult’s USP: ● Built and led by NHS clinicians and co-designed with our users. ● Award-winning clinical governance and in-built red flags, ensuring no urgent queries are sent to practices. ● 11 years’ experience in digital synchronous and asynchronous consultations. ● Bespoke change management and transformation support for practices. We have evolved our platform to ensure we can offer practices a holistic solution to review, process and manage eConsultations: SMS, enhanced video and click-to-call are now included within our core functionality.